Harbor Bike Share — staff handbook (fictional)

1. Opening a station

Arrive 15 minutes before opening. Check the dock, the payment terminal and the bikes.

Steps

  1. Unlock the station panel with your staff card.
  2. Turn on the payment terminal and wait for the green light.
  3. Check each bike: tyres, brakes, lights.
  4. Mark any bike that fails a check as “Needs repair”.
Figure 1. Unlock → check → ready.

Checklist

ItemNormalIf not
Payment terminalGreen lightRestart once, then call support
Tyre pressure3.5 barPump or mark for repair
LightsBoth onMark for repair

Next: Handling a repair report.